HP devices with Tile technology
The following devices are equipped with built-in Tile finding technology:
- HP Elitebook 1000 Series: Elite Dragonfly, x360 1040; x360 1030
- HP Elitebook 800 G8 Series: 830, x360 830, 840, 850
- HP ZBook Firefly G8 Series: 14, 15
Note: This list is subject to change. Tile is preinstalled on HP models with an 11th gen. Intel CPU (TGL) and Intel WLAN card. To check if your HP laptop is supported, you can Press “Function + Escape” if HP Hot Keys is enabled or you can type “system information” in the search bar on Windows on your HP notebook.
How Tile works with HP devices
Find with Tile PC is preinstalled on your device. Once activated, it works like a Tile would:
- Ring your device (HP Dragonfly Notebook HP EliteBook, x360 1040; x360 1030)
- Find your device with the Tile Detector
- View the last known location on a map
- Enlist the power of the Tile Network
Activate Tile on HP device
You can find Tile on your device under the Start menu, in MyHP, or you can download the Tile app from the Windows store. If you are an existing Tile customer, sign in to your account to get started. If you don't have a Tile account, you can create an account and follow the steps below to activate your device:
- Start the activation process within the Tile Windows app. Your device will sync with Tile via Bluetooth.
- Follow the prompts and wait until you see a message that your Tile is activated.
- Download the Tile mobile app, sign in, and ring your nearby device.
Required settings for Tile to work
The following settings are required to be enabled on your HP device in order for Tile to perform optimally.
- Internet Connection including notifications and maps
- Bluetooth set to On
- Location settings set to On
Ring HP device using Tile
Ringing your device is currently supported on the Elitebook 1000 Series only.
- Open the Tile mobile app and find your HP device.
- Tap the green Find button and listen for the Tile tune.
Learn more about finding your device or other Tiled items with the Tile mobile app.
Frequently Asked Questions
Can Tile find my HP device if it is switched off?
As long as your device battery has power, you can find your device in the following power states:
- HP Elitebook 800 Series: Working, Modern Standby, Hibernate, and Soft Off
- HP Elitebook 1000 Series: Working, Modern Standby, Sleep, Hibernate, Soft Off, and Mechanical Off
How do I find my HP device if it is out of range?
If you are trying to find your device with the Tile mobile app, and the green Find button isn’t visible, this means that your device is not in range. Instead, you will see your device’s “last place seen”.
Tile’s last place seen feature records the address of the last place your device and the Tile app connected. Once your device is within Bluetooth range of your phone, the Find button will automatically appear.
How do I use Tile to find my lost HP device?
If you misplaced your device, tap Notify When Found in the mobile app and you will be notified when your device's location is anonymously updated by other Tilers.
Learn more about how the Tile network helps you find your Tiled items.
I can’t find Tile in my Start Menu or MyHP on my device. Is my HP device supported?
Note that only devices that have the Tile module preinstalled will be able to be activated with Find with Tile PC. Currently, Tile is supported in the Elite Dragonfly and Elitebook 800 Series notebooks.
I have an Elitebook 800 Series or 1000 Series and I can’t find Tile in my Start Menu or in MyHP. Can I still register and activate Tile?
Yes, you can. If you cannot locate the Tile Windows application, visit the Windows Store on your laptop to download the application. Then follow these steps:
- Launch the Tile Windows app on your laptop.
- Follow the prompts on the Tile Windows app to fully activate your Tile laptop.
- Register the Tile to your user profile.
Since Tile is already in my HP Elitebook, do I really need to activate it?
Yes, please proceed with the Sign In/Sign Up onboarding process. Follow these steps:
- Launch the Tile Windows app on your laptop.
- Follow the prompts on the Tile Windows app to fully activate your laptop.
- Register the Tile to your user profile.
When I switched my Elitebook 1000 Series on, it played a tune/beeped? What does that mean?
This is an indication that you have a Tile-enabled device. This is normal, especially if it's the first time you switched your PC on. The tune/beep will stop shortly.
Because my Elitebook 1000 Series played a tune/beeped, does that mean my Tile is ready to go?
No, you still need to complete the sign-in/sign-up process. During this process, you will fully activate your Tile module and register it to your user profile.
I am unable to activate Tile on my HP device.
If you are still unable to activate Tile after you have determined Bluetooth is on, please check all required settings then contact Tile or HP support.