Where to buy a Jiobit
When you purchase a Jiobit from the 3 listed retailers, it has a limited 1-year warranty. If you buy a second-hand Jiobit the warranty does not apply.
Note: Original receipt required for Amazon and Chewy retailers
Identify the generation of the Jiobit
You can determine the generation of the Jiobit based on the Serial Number (S/N). The SN can be found on the back of Jiobit or the original box.
If your Jiobit's S/N starts with a # 1 it is a first-generation Jiobit and is no longer supported due to the 3g network shutdown.
You can purchase a replacement Jiobit by following the instructions in this link
If your Jiobit's S/N starts with a # 0 it is our current device supported by the 5G cell network.
Note: All Jiobits purchased from the 3 official retailers are current Jiobit models.
Learn more about our Jiobit service.