Why won't my Tile won't stop ringing

When you want your Tile to stop playing its tune, you can simply press the “Done” button on the screen in your app.

 

If you’ve tapped “Done” and your Tile continues to ring, please turn your Bluetooth off for 15 seconds. This should cease the ringing.

Then, please double tap the home button on your device and swipe up to force close the app.

Wait one minute, and then reopen the app and turn your Bluetooth back on to resume normal functionality.

 

If you have any questions or need additional assistance, our Technical Team is available 7 days a week to assist you. Submit a request to get started, and our team will get back to you by email. 

Back to Support Home