Frequently Asked Questions On Using Tile Tile Support How Tile Works FAQ Tile Specifications What technology does Tile use? Is my phone or tablet compatible with Tile? How long does the battery last? How much does Tile cost? Can other people see my Tiles? Is Tile safe to use with my kids and pets? What's the difference between Tile Pro, Tile Mate and Tile Slim? RFID Blocking Wallets & Tile Tile Features What’s Tile’s range? How does Tile help me find my stuff? How loud is Tile's volume? How does community find work? Can I share my Tile with another person? How can I find my phone with Tile when it’s nearby? How can I find my phone with Tile when it’s far away? How do I upgrade my Tile after a year with reTile? How do I choose a ringtone? Getting Started With Tile How do I create a Tile account? How do I add a Tile to my account? Can I add more than one Tile to my account? How do I transfer my Tile to another account? What do those green circles mean? What should I Tile? How does Tile work? Troubleshooting My app says my Tile is “Out of Range” and I know it’s not nearby - how do I find it? My app says my Tile is “Out of Range” but I’m standing right next to it. What do I do? When I press and hold the "Tile" button or “E” once on my Tile it doesn’t play a tune. Is my battery dead? What is Tile’s warranty and refund policy? Premium Subscription What is Tile Premium Subscription? Why do I have to pay for Premium Subscription? How much does Premium Subscription Cost? What are the plans available for Tile Premium? What additional features will I get if I sign up for Tile Premium? Is Premium Subscription compatible with any device? How do I sign up for Premium Subscription? When will I be charged for Premium Subscription? If I sign up today, will I be able to enjoy my Premium Subscription right away? Can I purchase Premium as a gift? Does my subscription expire? How can I renew my subscription? I have Premium Subscription with my old Tiles, will it also apply to the Tile Mate (2018) or Tile Pro that I am planning to purchase?