I found someone's item with a Tile attached. What should I do?

First, pat yourself on the back for doing good! The person who lost their item will, undoubtedly, be very grateful for your help!


Next, follow these steps to make sure the Tile + item get back to who they came from: 

  1. Download the app and register for an account. (Don’t worry, it’s totally free!)
  2. Log in and run the app next to the Tile for 2-5 minutes.


And that’s it! You’ve just used the power of Tile’s “community find feature.” 

Because you were running the app on your device within range of the Tile, your app automatically sent an anonymous location update to the Tile account the Tile is registered to! Now, that user can come and find their Tile wherever you are!


An important thing to keep in mind:

Wherever you update the location of the app is where the Tile’s owner will know to come find it. If you don’t want that person to visit you at home or at work (or wherever you are) please make sure to take the Tile to a safe location, like a Police Station, before you run the app and send the notification.

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