Important Message for all Android Tile Users

The message below is for any Android user who has not yet upgraded to Marshmallow, please read before upgrading:

Hi Tilers,

You may have noticed or heard that Tile is one of several  products experiencing connectivity issues with devices running Android 6.0.0 (Marshmallow). Since its release we have been working on solving it as fast as possible.

We’ve confirmed that V 6.0.1 solves this problem and Tiles work as expected. We recommend that you do not upgrade to Android’s newest OS (Marshmallow) until this latest version is available.  If you’d like more information on the problem, please visit our blog here.

Thank you for your patience and support.


Back to Support Home