Support for Facebook login is removed for iOS (Apple) users starting with Tile app v2.64. To continue using the Tile app without interruption, you need to set a password for your account.

This affects only iOS (Apple) users. Android, Web, and desktop users can continue to login with Facebook.

Set a password for your account

1. Open the Tile app. Make sure you are logged out.
2. On the welcome screen, tap the Sign In link at the bottom left corner of the screen.
3. Tap the Used to use Facebook? button.
4. Type the email address you use to login to Facebook.
5. Tap Send to receive a link to set a new password.

If you did not receive a link to set a new password

Please check to make sure the email was not incorrectly sent to the Spam/Junk folder in your Inbox. If you’ve changed your Facebook email since you signed up for Tile, please try the previous email address you used.

If you get a prompt asking you to set a password

Moving forward, you will need to have a password associated with your Tile account to log in to Tile on iOS. Passwords are case-sensitive, must be at least 8 characters long, and must include a letter and a number.

You can use the same email address.