Any Jiobit Smart Tag device shipped between December 2017 and February 2021 is connected through the old network methods and is considered a Generation 1 device. If your device has a white outline around the integrated loop, then it is a previous generation device.
Identify the generation of your Jiobit
You can determine the generation of the Jiobit based on the Serial Number (S/N). The SN can be found on the back of Jiobit
If your S/N printed on the back of your Jiobit starts with a # 1 it is a first-generation Jiobit and is no longer supported due to the 3g network shutdown.
If your Jiobit's S/N starts with a # 0 it is our current device supported by the 5G cell network.
Note: All Jiobits purchased from the 3 official retailers are current Jiobit models.