iOS
Tile is compatible with the following iOS devices running iOS 9 and up:
- iPhone 4S or newer
- iPad 3rd Gen or newer
- iPad Mini or newer
- iPad Pro or newer
- iPod Touch 5th Gen or newer
- Apple Watch (Requires iPhone 5 or above with iOS 9 or newer)
New iOS devices will be supported as they become available, as long as they have Bluetooth 4.0 support.
Android
What Android phones will Tile officially work with?
- Samsung Galaxy (S5 or newer)
- Samsung Note (4 or newer)
- Nexus (4 or newer)
- OnePlus (One or newer)
- HTC one (M8 or newer)
- Motorola Moto X (or newer)
There are many different Android devices on the market. In order to run the Tile Android app, your device will need both of the following:
- Android 4.4.2 or higher (KitKat or Lollipop, with the exception of Marshmallow 6.0.0)*
- Bluetooth 4.0
If your Android device is not on this official compatibility list, that means we have not officially tested Tile with your device type. There is a good chance Tile is compatible, but we cannot guarantee the same level of technical support in troubleshooting scenarios.
*IMPORTANT- Please be advised that Tile’s connectivity and app are affected by a known Bluetooth issue with devices using Android 6.0.X (Marshmallow). Connectivity issues are confirmed to be fixed in Android 6.0.1 and above for Nexus devices. For all other devices please read this article for more details. Thank you!
What devices will not work with Tile?
Any devices that do not have Bluetooth 4.0 or BLE, will not work. These handsets do not have the hardware to communicate with our Tile hardware or companion app.
Computers
At this time, the application is only designed to run on mobile devices, as the community relies on proximity to a device in order to locate a missing item. We plan to explore enhanced capabilities later in our growth plan.
*UPDATE 10/14/2016: Apple's iPhone 7 can currently only handle 2 Tile connections. Please contact support if you have questions.