How do I find my Tile on the map?

When you notice your Tile is missing and it’s not nearby, your Tile can help you retrace your steps!

When your Tile is in range and your app is running in the background of your device, your Tile and app communicate their locations to each other.

When that communication is lost, either by force closing the app or by exceeding the range, your app stores the last place your app and Tile were together on the map. It’s the last place your Tile was seen by your app!


To check your map:

Bring your app to the foreground of your device and swipe up on the map peeking out from the bottom of your screen.

If you want to see and even more precise location, tap on the bubble representing your Tile to get walking or driving directions right to it!

Once you arrive, check to see if your lost Tile comes in range so that you can ring it!


Don’t forget!

Leaving the app running in the background of your device is critical for your Tile to be able to communicate its location to your app.

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