Deleting your Jiobit data will cause an interruption of service. Once deleted, you will no longer be able to track your Jiobit. You must cancel your membership before you request a complete deletion of your account and data. 

To delete your account:

1. Open the Jiobit app.
2. Tap on the Menu icon in the upper left corner.
3. Tap on Account.
4. Tap on Delete my Account.
5. Once the account is deleted, you can go into the app and tap Delete Account and Data.

If you requested a complete account and data deletion in error, contact Customer Support. 

Data that is deleted:

• Member account information, including:
  • Personal information and authentication data, (including email, phone number, name, application metadata, and location information.)
  • Information about created Trusted Places.
  • Information about invited Care Team members (if Care Team members did not request an account deletion, their account information will persist.)
  • Information about activated Jiobit devices (including device profile, location data, and notification history.)
• Member subscription information (including shipping and billing addresses, customer contact, and payment information.)
  • This information could be retained up to 30 days after the deletion request.
• Application and device usage statistics and analytics information.
  • This information could be retained up to 30 days after the deletion request.