Firmly double press the “Tile” button or “E” (Tile Original) to make your phone ring -- even if it’s on silent mode!
**Please note that if your Android device is in Do Not Disturb - Total Silence mode, the Tile app will not be able to make your phone ring. A notification will still appear in the phone's lock screen that Tile is ringing your phone, but there will be no sound with the alert.
To be able to keep your Android device on Do Not Disturb, but still be able to ring it using your Tile, switch your Do Not Disturb mode to Alarms Only or Priority Only.
When you double-press the button on your Tile to make your phone ring, are you hearing a slow beeping sound and your phone is staying silent? Don't worry! Here's what's happening:
Your Tile now makes a "heartbeat" melody when it cannot establish a connection with your device to ring it.
What does it mean?
Your Tile will beep 5 times like a "heartbeat" when you double-press the button on your Tile if:
- Your Tile is out of range of your device
- Bluetooth is not enabled
- The app is closed on your device
This is your Tile letting you know that it's searching for a connection, but it can't seem to find your device.
How do I stop Tile's "heartbeat" and establish a connection to my device?
To prevent Tile from sounding its "heartbeat", always ensure:
- Your device's Bluetooth is enabled
- The app is open and running in the foreground or background of your device at all times
- Your Tile and device are in range of each other
Now, try double-pressing the button on your Tile to test if it has established a connection. Your Tile should now ring your phone successfully, confirming that it has established a connection with your device!