Firmly double press the “Tile” button or “E” (Tile Original) to make your phone ring -- even if it’s on silent mode!
When you double-press the button on your Tile to make your phone ring, are you hearing a slow beeping sound and your phone is staying silent? Don't worry! Here's what's happening:
Your Tile now makes a "heartbeat" melody when it cannot establish a connection with your device to ring it.
What does it mean?
Your Tile will beep 5 times like a "heartbeat" when you double-press the button on your Tile if:
- Your Tile is out of range of your device
- Bluetooth is not enabled
- The app is closed on your device
This is your Tile letting you know that it's searching for a connection, but it can't seem to find your device.
How do I stop Tile's "heartbeat" and establish a connection to my device?
To prevent Tile from sounding its "heartbeat", always ensure:
- Your device's Bluetooth is enabled
- The app is open and running in the foreground or background of your device at all times
- Your Tile and device are in range of each other
Now, try double-pressing the button on your Tile to test if it has established a connection. Your Tile should now ring your phone successfully, confirming that it has established a connection with your device!